Shipping & Returns

Shipping

Orders are processed in 1–3 days and ship in about 8–15 days. A tracking link is emailed as soon as your order ships. Delivery times are estimates and can vary.

Returns

You can request a return within 30 days of delivery. Items should be unused and in their original packaging. Contact us with your order number to start a return.

Faulty or wrong item

Email us a photo within 7 days of delivery and we'll send a free replacement or a full refund, with no need to return the item.

Refunds

Approved refunds go to your original payment method once the return is received and checked. Bank processing times vary.

Need help?

Use our Contact page and include your order number.

WORLDTOPIA / INFO

Shipping & Returns

Shipping

Orders are processed in 1–3 days and ship in about 8–15 days. A tracking link is emailed as soon as your order ships. Delivery times are estimates and can vary.

Returns

You can request a return within 30 days of delivery. Items should be unused and in their original packaging. Contact us with your order number to start a return.

Faulty or wrong item

Email us a photo within 7 days of delivery and we'll send a free replacement or a full refund, with no need to return the item.

Refunds

Approved refunds go to your original payment method once the return is received and checked. Bank processing times vary.

Need help?

Use our Contact page and include your order number.

STILL NEED HELP?Send us a message and include your order number if you have one.
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