Contact

We're here to help.

Questions about your Sleep & Recovery Band, an order, shipping or a return? We answer every message, usually within 1–2 business days.

Email us

nasdaqjaden1@gmail.com

Support hours

Monday to Friday, 9am–5pm Pacific. Messages sent over the weekend are answered the next business day.

To help us help you faster

  • Order questions: include your order number (it's in your confirmation email).
  • Faulty or damaged band: attach a photo and we'll send a free replacement or a full refund.
  • Returns: you have 30 days from delivery. Email us first and we'll send instructions.
  • Tracking: orders ship in about 8–15 days, and your tracking link is emailed when your order ships.

Quick links

How it works & FAQ · Shipping & Returns

Or send us a message using the form below.

WORLDTOPIA / SUPPORT

Need a hand?

Questions about an order, product, return or shipping? Send a message here. If you already ordered, include the order number so we can help faster.

RESPONSE TARGET1–2 business daysFor damaged or incorrect items, include photos when possible.